Jane Woolley Retires As Parish Council Clerk

Jane Woolley has retired as clerk to Hambledon Parish Council after twenty years of invaluable service, dedication and hard work.

Although Jane is by no means stepping down from active involvement in the village, this is a timely moment to reflect on her significant contribution as she hands over to her successor, Caroline White, on January 1st, 2018.

Jane’s commitment has already been recognised when, in 2008, she was made an MBE in the Queen’s Birthday Honours list for her voluntary service to Hambledon.

Her resourcefulness – as well as her generosity – was instrumental in setting up the Hambledon Village Trust, which now owns the freehold of the village community shop, and has helped fund and promote a range of local activities.

She celebrated her 70th birthday by walking 70kms in 70 hours to raise £7,000 to fund a shop re-fit, and on her 80thi in 2016 she undertook another fund-raising walk, this time a half-marathon, to raise more than £2,000 to pay for an outside toilet at the shop, for the use of customers including those with disabilities.

At a retirement party hosted by John Anderson, parish council chairman, she was thanked for the guidance and support she had given him and his colleagues. Surrounded by current parish councillors, Waverley and Surrey County councillors and others from the many areas of public life Jane has been involved with, John praised her for her “steely determination, great eye for detail and always ensuring that correct procedures were followed”.

At all times she has upheld the fine traditions of a respected public servant, he said, adding that she had taken the demands of the job in her stride. Faced with changing legislation, often delicate planning issues, increased administration and reduced funding, Jane had “addressed it, tackled it, mastered it and dealt with it.”

Jane’s professional career started with the Foreign and Commonwealth Office in 1956, beginning as a secretary. She had four overseas postings, to Germany, Switzerland, Togo and Cuba. In 1967 she joined the Royal Institution of Chartered Surveyors, working her way up to become Director of International Affairs.

In 1995 she was appointed executive director of the International Federation of Surveyors, based in London but overseeing a worldwide programme of conferences, technical and educational meetings, remaining there until she retired in 1999.

Her mother had moved to “Cobblers”, a then run-down cottage on Woodlands Road, Hambledon, in 1972, following the death of Jane’s father. When her mother moved to Haslemere Jane moved in to the cottage in November 1988 and has lived there ever since.

Her appointment as clerk to the parish council occurred in a manner that could not be repeated today. Jane recalls: “Ron Vickery (then a parish councillor) sidled up to me in my garden one afternoon when he was doing the mowing and asked me if I would be interested, and I said yes. And that was that. No interview, no contract of employment, no job description, no entitlements to annual leave or sick pay, no probationary period, no grievance procedures, no health and safety obligations – not even a word about pay.”

That was in August 1998. She was given some helpful advice, a bundle of files and the keys to the Village Hall by the outgoing clerk Paul Vacher together with a few sheets of A4 paper listing what needed doing at each meeting.

At the time Ion Campbell was chairman, followed by John Anderson in May 2004. In addition to these two Jane has worked with a total of 17 parish councillors in the 19 years and four months in the job.

Expressing their thanks at her final meeting in December were the village’s seven current parish councillors; John Anderson OBE, chairman, a councillor since 1983, Philip Underwood, vice chairman and councillor since 1987, Stewart Payne, 2001, Paul Pattinson, 2007, Mike Parry, 2011, Mary Grove, 2015, and the newly co-opted Sean Sinnott.

Photo shows, left to right back row: Sean Sinnott, Paul Pattinson, John Anderson, Mary Grove, Philip Underwood, Stewart Payne, Mike Parry. Front row Caroline White, Jane Woolley

Reflecting on her time as clerk Jane said the job had given her enormous satisfaction, working alongside “incredibly helpful and supportive people – mostly”. She particularly enjoyed spotting and following up opportunities that would benefit the village.

She has been a big part of what has made Hambledon a strong, active, vibrant and caring community, characteristics that helped make it Surrey Village of the Year in 2008, leading to a visit by HRH Princess Alexandra.

Jane will continue to involve herself in the Village Trust and to co-edit the Parish Magazine. She will have more time to research her family history, an exercise that has already taken her to Northumberland, Wiltshire, Sussex and the Channel Islands. Next comes exploration of her family’s Dutch connections.

And she will continue to travel far afield and walk close to home.

Jane is the embodiment of the saying: “If you want something done, ask a busy person”. Hambledon sends her its thanks and best wishes.













Winter Weather – Some Useful Advice and Emergency Numbers

Hambledon Parish Council has an Emergency Plan procedure in place in the event of harsh winter weather bringing disruption to the village.

However, there are many simple precautions people can take to make sure they can cope with cuts to power supplies and phone lines, a problem that has affected Hambledon in the recent past and usually caused by high winds or heavy snow.

If power fails so to do household phones as many cannot function without electricity. As a safeguard, make sure you have a stand-by phone that does not need a power supply. The council has a small supply of such phones and if you require one please leave your details at the village shop.

Mobile phones lines can also fail during severe weather and it is worth remembering that the public phone box outside the village shop does not require electricity and will continue to work unless overhead lines have been brought down. Operator, reverse charge and 999 calls are free but you will need to use a bank card for all other calls.

Keep torches handy and make sure that you have a supply of batteries. A battery-operated radio will also come in useful for listening to local radio bulletins. Tune in to BBC Surrey on 104.6FM or Eagle Radio on 96.4FM.

The village website will also carry updates at www.hambledonsurrey.co.uk.

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Hambledon Village Shop Gets More Tech

Earlier this year the Shop got an internet upgrade and many of the customers and volunteers are taking advantage of the fast (38mbps) internet access now available. No password or login is required to use the internet service at the shop, just connect your device to the shop wi-fi when you’re in the vicinity and you’re up and running. The wi-fi extends to all the outside seating, including the new Queen’s bench.

In July the card terminal in the shop was upgraded to contactless. The more customers who use this the better, as it speeds up queue movement when the shop gets busy. Most cards now allow for contactless payment, just tap your card on the terminal when the amount has been entered into it, you’ll hear a beep confirming the payment has been made. Apple Pay is also supported so you can use your iPhone or Apple Watch to make a payment. The maximum allowed for a contactless payment is £30.

The Shop also now has it’s own web application. If you go to http://hambledonvillageshop.co.uk/hvs1 you can monitor in real time how the shop is performing via a screen of widgets. Click or tap on any of the widgets to dig deeper. The app does not work correctly on some versions of Microsoft Internet Explorer, but is fine on other browsers and mobile devices.




And, just one more thing… The Shop is active on Social Media in various ways:

Facebook, Google and TripAdvisor all allow you to write reviews of the shop, hint, hint….


Hambledon Village Shop – Reports from the Annual Members Meeting


Around 40 members attended the Annual Members Meeting of The Hambledon Village Shop Limited on Thursday 7th July 2016 in Hambledon Village Hall.

As well as presentations of the annual and year to date accounts, there were reports from Tim Parker (Chairmen of the Shop Management Committee) and from Gill Darbyshire (Shop Manager). These reports are provided below for those with an interest in the shop who were unable to attend the meeting.


Report from Tim Parker

Report from Gill Darbyshire


Hambledon Village Shop Annual Meeting 7th July 2016



The Annual Members Meeting of THE HAMBLEDON VILLAGE SHOP LIMITED will be held on Thursday 7th July 2016 at 7.30pm in Hambledon Village Hall.

All Members (being persons whose names are listed on the Register of Members as holding shares) are invited to attend and vote at the meeting.

The business to be dealt with is as follows:

  1. To receive the Annual Accounts for the financial year ending 31 January 2016
  2. To receive a report on the performance of the shop during the financial year ending 31 January 2016 and the Management Committee’s plans for the current and next financial years
  3. To elect members of the Management Committee

21 June 2016

Management Committee

 HAMBLEDON VILLAGE SHOP LIMITED is a Community Benefit Society registered under the Co-operative and Community Benefit Societies Act 2014

Hambledon scenes 026 _2_

Parish Assembly – Ideas for new Parish Plan

The annual Parish Assembly, held on Thursday evening at the village hall, was well attended and produced a number of ideas to be included in the proposed new Parish Plan.

The Parish Plan is a formal document taken into account by public authorities such as Waverley Borough Council when considering issues that involve Hambledon, especially planning and highways. It is also a point of reference for Hambledon Parish Council in its work to help fulfill the aims and ambitions of village residents.

Following a report of the parish council’s activities over the past year as well as those of various village organisations, the assembly heard ideas from residents on what they would like to be included in the new Parish Plan.


High on the list was a request, led by Hambletots, for a small play area for children, ideally somewhere close to the village shop.  This idea had a lot of support.  It was pointed out that play equipment need not be made of intrusive coloured plastics and could be made of wood to suit the rural environment of the shop, pond and cricket green.

Other suggestions included improved drainage for the cricket pitch, a public toilet for the use of visitors to the shop and its cafe and provision of a bike rack, as the shop is regularly used by cyclists. On the issue of cycling, it was pointed out that the village was on the route of many organised cycle events. The poor state of road edges presented a danger. It was suggested that, given the number of events, maybe external funding could be found to carry out improvements.

There was also support for the retention of the 503 bus service, currently under threat (see earlier news items) and concern that car parks at the two nearest railway stations, Witley and Milford, were now at capacity. It was recognised that any new development at the Dunsfold Aerodrome site would only add to the problem, along with associated traffic problems on the narrow, rural village roads.

The Parish Council is currently gathering ideas for the new Parish Plan. It is likely that a steering group made up of councillors and villagers will be established to take the plan forward.

Tomorrow (Saturday) is the annual village clean-up, this year tied in with Clean For The Queen in recognition of Her Majesty’s 90th birthday. Villagers are asked to gather any litter and bring it to a collection point at the shop where, starting at around midday, a free barbecue will be held for volunteer litter pickers.

 Village clean-up 2011 4

In the afternoon a jumble sale will be held at the Village Hall to raise funds for its maintenance.




Hambledon Village Shop Manager

hvs_square_frontThe Management Committee of the Hambledon Village Shop Ltd is looking for a dynamic Manager to lead the team of staff and volunteers. The Shop, Café and Post Office have grown in popularity under the previous manager, and turnover has increased by 70% in 2 years. However, this now needs to be translated to profit on the bottom line by careful management of stock, costs and, in particular, the recruitment, training and motivating of volunteers.
The successful candidate will need to demonstrate the following qualifications:

  • A belief in the community shop ethos and the role it plays in the surrounding area;
  • Responsiveness to customer needs with a strong focus on service quality;
  • Commercial skills and financial awareness;
  • The management skills to develop and manage a large team of volunteers;
  • The ability to delegate roles among staff and volunteers;
  • A ‘can-do’ attitude and friendly manner;
  • Computer literacy with experience of Microsoft Office and EPOS systems;
  • Some experience in catering, including barista skills;
  • A minimum of Level 2 Certificate in food and hygiene.

We are offering a basic salary of £19,000 for a 40hr a week with a performance related bonus tied to key targets.

An application form can be downloaded here. Email your completed form to tim@feathercombe.com or write to us at: Hambledon Village Shop Ltd, The Cricket Green, Hambledon, Surrey GU8 4HF.

Closing date: 2 April 2016.

Surf at the Shop

UnknownHambledon Village Shop now has super fast wi-fi, available free to customers.

Wi-fi speeds of up to 37mbps are available in the shop and the wi-fi extends to all of the outside cafe tables and the picnic tables, though your mileage may vary.

So grab a coffee, take a seat and pretend you’re doing really important work.



About Hambledon Village  Shop

About Hambledon Village Shop

SHOP hours:                POST OFFICE Hours:                                   
Monday    8:30am-5:00pm    9:30am-12:30pm & 1:30pm-4:30pm
Tuesday   8:30am-5:00pm    9:30am-12:30pm
Wednesday 8:30am-5:00pm    9:30am-12:30pm
Thursday  8:30am-5:00pm    9:30am-12:30pm & 1:30pm-4:30pm
Friday    8:30am-5:00pm    9:30am-12:30pm & 1:30pm-4:30pm
Saturday  8:30am-2:00pm    9:30am-12:30pm
Sunday    8:30am-2:00pm    CLOSED

Monday - Friday: 
   9:00am-4:00pm (last orders for lunch at 2:30pm)
Saturday & Sunday:
   9:00am-1:00pm (last orders for brunch at 1pm)

Hambledon Village Shop is a not-for-profit village-owned and run venture providing the village with a shop, post office and cafe. If you are interested in volunteering your help, please get in touch!

IMG_3573The shop opens 7 days a week with a fine selection of foods, local produce, wine, spirits and newspapers, as well as a range of stationery and your local Post Office. Overlooking the cricket green and within walking distance of most of the village, the shop and its surroundings provide and idyllic environment in which to do your shopping, sit back and relax with a coffee and catch up with the Hambledon gossip.

The cafe offers great coffee along with a wide range of pastries, baked goods and freshly made sandwiches and salads for eating in or taking away.


There are all the usual Post Office services including ATM, insurance, giro and phone cards, as well as paying your bills.  Plus get your currency here – commission free.

Hambledon Village Shop Christmas Party 2015

P1050114On a balmy evening in December around 40 guests – all involved in Hambledon Village Shop in some way – gathered at the village hall wearing Christmas decorations and looking very festive. It was lovely to get together to meet old friends, make some new ones and to thank everyone for contributing so much to the shop.

The team who’d organised the village party the previous weekend had beautifully decorated the village hall with ivy garlands and fairy lights all round the walls and an enormous Christmas tree twinkling away in the corner. In true Blue Peter fashion, the table decorations were made from recycled bottles and jam jars with a little hand-decorated ‘thank you’ token and raffle ticket on each place setting.

The evening kicked off with drinks and chat before tucking into beef and vegetable Malaysian-style curries with rice and breads made by our Chef du Jour, Jon Petersen, followed by chocolate torte and lemon cheesecake desserts from Cook (worth noting that if you’re running a community event they offer a discount of 30%, click here to find out more). Thanks go to the commis chefs who helped chop all that veg!

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Hambledon Village Shop Refurbishment

shop_boardThe next stage of refurbishing the Village Shop will take place in February. There will be some disruption but most services will continue to be avaliable.

Between Monday 1st February and Monday 22nd February, some new shelving will be installed, the shop counter and Post Office counters will be relocated and new flooring will be installed. All work is planned to be completed by Monday 22nd February.

Throughout this period Newspapers will be available as normal as will bread and milk and some dried goods. The farm shop will operate as normal. The delicatessen and cafe will be operating from a catering van in the shop driveway.

During the week Monday 8th February to Sunday 14th February the Post Office will be closed for a period of 3 days while the new flooring is installed, exact days of the Post Office closure will be provided at a later date.

Jo, the shop staff and the shop volunteers will be doing everything they can to keep the shop running as close to normal as possible during this period, please reward them with your custom.


Winter Weather Precautions for Hambledon

A major cut of trees close to power lines was completed this year by Scottish and Southern Energy in an effort to reduce the frequency of electricity supply disruption to Hambledon.

SSE has also upgraded and refurbished power lines into the village and promised better communications in the event of outages.

Nevertheless, it is wise to take precautions in a rural area that has suffered from extensive power failures in recent years, usually caused by trees and branches falling onto cables during high winds.

003SSE has provided the Parish Council with a quantity of telephones that do not require a power supply to work, wind-up radios, battery-operated magnetic lamps, safety lightsticks, compact foil blankets and heat packs for warming cold hands.

If you, or someone you know, would benefit from any of these items they are available free for collection from the village shop.

It is important to remember that many modern phones require power to operate so a stand-by phone that simply requires a connection to the telephone line is an essential.

Stock up on batteries for torches and radios.

In extreme weather electricity and telephone lines may fail as may mobile phone networks.  Snow or fallen trees can isolate the village. Although such an outcome is rare it has happened. The Parish Council has an emergency plan in place to help cope with such an event.

It is worth remembering that the phone kiosk at the village shop will continue to work in a power failure. The pay phone no longer accepts coins but you can dial 999 for free. You can also dial 100 for the operator to make reverse charge calls.

If you, or someone you know, may be considered vulnerable during a power cut, you can register with SSE’s Priority Services Register on 0800 294 3259. There is a leaflet in the shop explaining this service.

The following telephone numbers and addresses should be kept handy.

SSE – Scottish and Southern Energy (power cuts and emergencies): 0800 072 7282.

Surrey County Council (for on-line updates and advice): www.surreycc.gov.uk/winter.

Latest travel information: https://twitter.com/SurreyTravel

Waverley Borough Council: For general information, refuse collections etc, go to www.waverley.gov.uk adding the word weather to the search bar if your inquiry relates to this issue. Also, for latest news and emergency updates from the borough go to www.twitter.com/waverleybc

Radio updates will be broadcast on BBC Surrey on 104.6FM and on Eagle on 96.4FM

Hambledon village website will also carry updates: www.hambledonsurrey.co.uk

In the village, the Hambledon Emergency Team is:

Stewart Payne – 07831 393561, Tim Coleman – 07838 763767, and Nick Watson – 07770 553686

In the event of severe disruption and communication failure the emergency team will be on hand around the village, centred at the village shop.

Village Shop MacMillan Coffee Morning raises £630


The Coffee Morning held last Saturday (26th September) at Hambledon Village Shop in aid of MacMillan raised £630, a substantial increase on last years total of £410. Congratulations to the organisers Christie McIntyre, Eliza Weller and Ellie Kitt and thanks to all who gave and purchased cake.

So far MacMillan have raised just over £4.5m from the various Coffee Mornings held around the country and are aiming to beat last years total of £25m.




MacMillan Coffee Morning at the Village Shop


The annual MacMillian Coffee morning held at the Village Shop by Christie McIntyre and her friends will take place tomorrow (Saturday 26th) morning from 9am. The girls have been baking up a storm and would love you to come and support this worthy cause. Last year they raised over £400 for MacMillian and they are keen to beat that this year.

A few more details can be found here: http://coffee.macmillan.org.uk/events/6drnw03j