Help For Those Who Are Struggling

Waverley Borough Council can offer advice and assistance, including information about Winter Support Grants and links to other benefits. Please look at its Coronavirus Advice section here: https://www.waverley.gov.uk/coronavirus

Waverley Citizens Advice can also offer advice of employment, benefits, paying bills, housing issues and relationship breakdowns. Its office is closed under the new lock-down but its website has a full list of contact details for help by phone or email. https://waverleycab.org.uk/

The Godalming Foodbank can be found at St Mark’s Church Community Centre. Details are here: https://www.parishofgodalming.org.uk/our-church-of-st-marks/food-bank/

The Godalming and Villages Community Store can be found at https://godalming-tc.gov.uk/community-store/

The Rotary Clubs of Godalming have established a support fund, and it will consider applications from groups and individuals. For more information and an application form please see here: www.rotaryc19fund.org   

The Hambledon Community Fund, which operates under the umbrella of the Community Foundation for Surrey, will consider applications for help from within the village. Please see the following statement: 

“HCF is an endowment fund which villagers have generously donated to over the last decade and it generates funds which are used to support our community making the village a better place to live in. To date over £30,000 has been generated and given to village organisations including the shop, village hall, church, football club, cricket club, heritage society and festival association. The Covid 19 pandemic will have a big impact on many villagers and HCF is ready to help village organisations get through the coming months and also financially support the wonderful initiatives started to help those in need. HCF will now consider requests for core costs support for village organisations as well as supporting their specific projects. Grants are not huge but they can make a big difference in tricky times supporting the existing village organisations and wonderful new initiatives helping through the Covid 19 outbreak.  If you would like to discuss a possible grant or send a donation to HCF please do get in touch [email protected]”

Hambledon and Busbridge churches also operate a charity that exists to give financial support those in hardship. Please visit https://www.bhcgodalming.org/

Hambledon Parish Council administers a small fund received annually from the Henry Smith Charity. This may be of help. Please contact, in confidence, either the Parish Clerk [email protected]   
or 01428 683903; Mary Grove – [email protected] or 01483 415815, or Sean Sinnott [email protected] or 07767 481282  We will do our best to help.
 

Help and advice is available from Surrey County Council. Details of its Surrey Crisis Fund can be found here: https://www.surreycc.gov.uk/people-and-community/surrey-crisis-fund

Or visit https://www.surreycc.gov.uk/ and insert the words I Need Help in the search bar.

The Community Foundation for Surrey launched a county-wide Coronavirus Response Fund at the start of the first lock-down and has kept it going ever since.

On application, the fund can be used to give financial assistance to Surrey charities and local voluntary groups as they face up to the demands and challenges relating to the Coronavirus pandemic.

More details can be found here: https://www.cfsurrey.org.uk/surreycoronavirusresponsefund/

 

 

Hambledon on the BBC

The BBC show this painting, but where is this in Hambledon?
Ian Hislop presents

William Westmore, a National Trust Volunteer at Oakhurst Cottage, sent us this link to BBC iPlayer. It is a 2014 TV programme that features Hambledon (from around 4 minutes in) and it may be of interest to Hambledonians. The painting above is a wonderful illustration of a quieter time in our village… (well maybe not as quiet as it is now)

Click the box to go to BBC iPlayer:

The To Do List – a resident view

The time has come, there is no getting away from it. All those jobs that you have been putting off, are too busy to do, forgot or plain just don’t want to do. At this time of ‘Self-Isolation’ you no longer have an excuse, so, hem that skirt that’s held up with staples, give the car a really deep clean, fix the curtain rail, de-moss the lawn, these are just some of those jobs that will take on a whole new level of satisfaction when they are done. I personally am quite looking forward to having time to teach my kids, I am not sure they agree, but maybe this is our window as parents to get to know our kids a little better, learn together, do ‘stuff’ together, answer and ask questions of them and ourselves. A chance to reconnect with them, the world around us and what it means to live in the wonderful place we do.

Gavin Clutterbuck

Editor’s note: If you have any comments on this article then please do click “Leave a comment” or post in the comment section at the bottom. If you have observations or insights on our current predicaments then how about putting pen to paper and forwarding to the webteam?

Updates, Monday March 30th

Updated Information From Hambledon Parish Council

  • All copies of the April Parish Magazine should have reached subscribers by now, but as several of the delivery volunteers were new to the job, it is possible some were missed. If you did not receive your copy please contact Stewart Payne on 07831 393561.
  • Some people do not subscribe, but buy the magazine at the village shop. As this is currently not possible, copies are available for purchase in the porch at St Peter’s Church beside a collection box. The cost per copy is 70 pence.
  • Government advice on taking exercise is to do so once a day, and in your own locality. For local families, it is understandable that you may wish to venture into the countryside around Hambledon where many fields and paddocks contain livestock. No matter how tempting it is, PLEASE DO NOT feed or make contact with animals and do not touch or sit on fences and gates belonging to private properties. Thank you.
  • The website team is keen to broaden the scope of what is on offer on the news pages. Updates, such as this, are important. But it would be good to have some variety to take our minds off our current “locked down” state. If you would like to contribute an article for publication this would be very welcome, and much appreciated by villagers. It could reflect how you are dealing with “lock down” or self-isolation, anecdotes about family life in the current circumstances, humorous or insightful observations…anything that takes your fancy. So come on Hambledonians, please let your creative juices flow and lift our spirits. If you have an offering please send it to web team member Paul Osborne.

A Reflection

A Sunday Reflection

It is an extraordinary time when families and friends cannot gather together over Sunday lunch, when our little church up on the hill cannot be open for Sunday worship, when our village pub cannot open for convivial drinks and conversation, and even our remarkable community shop has to take a short break and close its doors for 24 hours.

Yet, just as extraordinary, has been the response of the people in our village and its immediate neighbourhood, and today we say “thank you” to all those who have made sure vital things happen when so little can happen.

Especially we thank the village shop team – staff and volunteers – who have had to adapt over the past seven days to ever-changing circumstances, moving from near “business as normal” to a delivery-only service in such a short time.

Continue reading →

Hambledon Village Shop – Update Saturday 28th March

Today was our busiest day so far for orders. Almost 50 were provisioned. Thanks to all involved. Please note there will be no deliveries tomorrow (Sunday) apart from newspapers. We will be delivering again on Monday.

The shop remains well stocked with all the essentials. You can find out more about what the shop stocks by downloading this document: HVS Groceries.

The process for placing orders for delivery is as follows:

  • place your order by email to [email protected]. Only call us if you must, the shop number is 01428 682176
  • orders received before 12 noon will be delivered same day
  • include your address and phone number with your order 
  • whilst we understand you may not know our prices, we would ask that you attempt to place an order with a minimum value of £10
  • DON’T COME TO THE SHOP

Latest Updates – Saturday March 28th

Latest Updates from Hambledon Parish Council, Saturday March 28th

  • The Village Shop will not open on Sundays or Tuesdays until further notice, and no home deliveries will be made on these days.  Pre-ordered Sunday newspapers will be delivered tomorrow, but this will be reviewed. The shop is closed to the public, so DO NOT visit. Please see https://www.hambledonsurrey.co.uk/?p=12566
  • The Community Foundation For Surrey, which has been of considerable help to local initiatives in Hambledon over the years, has established a Coronavirus Response Fund, for which £300,000 was raised in its first week thanks largely to existing donors. As soon as the Foundation announced the fund was open to applications it was flooded with requests from community groups. It is now in need of additional voluntary donations to continue to give support in the current emergency. If you can help please do, and urge others to do so. This is the link to the Foundation’s online giving page: virginmoneygiving.com/fund/surreycoronavirusfund You can also give by BACS. All details on how to donate, and how to apply for funding, can be found by visiting www.cfsurrey.org.uk

Hambledon Village Shop – Update Friday 27th March

A busy day at the shop, almost 40 orders provisioned. To put that in context, Waitrose Godalming do 120 a day. 

Most are following instructions and keeping away from the shop. Just to refresh:

  • place your order by email to [email protected]. Only call us if you must, the shop number is 01428 682176
  • orders received before 12 noon will be delivered same day
  • include your address and phone number with your order 
  • DON’T COME TO THE SHOP

Until further notice we will be closing the shop on Sundays and Tuesdays, no deliveries will be made on those days, except that this Sunday we will be delivering newspapers to those that have pre-ordered. We will update you on our plan regarding future newspaper deliveries as soon as we can. Some newspapers are offering a free home delivery service for a few weeks, we’d encourage those who want newspapers delivered to explore the options open to them.

 

Latest Updates – Friday March 27th

Latest Updates From Hambledon Parish Council, Friday March 27th.

  • The April Parish Magazine will be delivered across the village this weekend, thanks to several of the existing volunteers and others who have stepped in to fill the shoes of those who are self-isolating. The magazine contains all the necessary contact details for key organisations and coordinators helping the community through this difficult time of Coronavirus restrictions, plus all the regular features. As some subscribers previously collected from the village shop, and the list for home deliveries may not be complete, please bear with us. If you are a subscriber and do not receive your copy please contact Stewart Payne/Mary Burrows on 07831 393561 and 07909 9284251.
  • The Village Shop is continuing with its daily deliveries and its method of operation is approved by Waverley Borough Council’s Environmental Health officers. Please see the update from the shop sent out yesterday for more details: https://www.hambledonsurrey.co.uk/?p=12556  Having your groceries delivered to your home involves less risk of contamination than visiting a shop or supermarket. Food packaging is not known to present a specific risk but, as an added precaution, some health experts suggest leaving goods for 72 hours before opening, or spray and wipe plastic or glass containers etc carefully with bleach diluted in water as directed on the bottle. (Source:  BBC News website).
  • The shop is well-stocked and staff are emailing regular customers with a list of what is available, including a PDF version that can be printed out for future reference. If you receive this email and know of someone else in the surrounding area who may not have seen it, but would find it useful, please pass it on.
  • Perhaps surprisingly, the 503 Hambledon bus to Milford, Godalming and Guildford, is still running to its usual timetable, three times a week, on Monday, Wednesday and Friday. The service is operated by Stagecoach and its website states that social-distancing is in force on all buses. You cannot sit close to another passenger, you must take newspapers and magazines home with you and, if possible, use contactless payments. The same rules apply to the regular 71 bus service along the Petworth Road.
  • Volunteers continue to come forward and this is greatly appreciated. For the time being enough help is available to deliver the shop supplies and for distribution of the parish magazine, but all names are logged and may be called upon in the future. Thank you. In the meantime you may wish to enroll in the national NHS volunteer scheme. goodsamapp.org/NHS.

Hambledon Village Shop – Update Thursday 26th March

Thanks, once again, goes to the team who provisioned today’s orders, around 30 orders were processed and delivered. The Shop continues to be well stocked (we’ll even have grapes tomorrow….). By using the shop delivery service you can avoid making unnecessary trips and help ease the burden on the food supply chain. The more that food demand is spread across a wide network the better. It avoids congestion in food outlets and buys some time for everyone involved to adjust their processes.

Advice from Waverley Environmental Heath

The shop has received excellent advice from Waverley Environmental Health on what process and procedures need to be put in place in the current environment. They believe the shop should be doing everything possible to stay open and serve the needs of the community. The shop is well placed to do this safely, given that it already has in place food hygiene procedures required of an establishment providing takeaway and on-site food consumption. The shop has been advised to continue to adhere strictly to good food hygiene practices even though on-site and takeaway food is no longer being provided. Additional practices have also been advised and are being followed.

A Contactless Delivery Service

In line with the advice we’ve received, the shop has implemented a contactless delivery service. Orders are taken by email (we will take calls, but remember that if you call us those in the shop have to use a shared phone), deliveries are made with no contact between the deliverer and the customer, payments are made by a card transaction over the phone (with outgoing calls we can make sure the person using the phone is using their own phone). The email address to use is [email protected].

If we stick to this process, we can maintain a contactless delivery service and also help reduce unnecessary trips. We do not want anyone to visit the shop unless they are requested to. You may be able to collect your own shopping but we would prefer that you didn’t. We are not currently struggling with deliveries. 

Volunteering

This being Hambledon, we have not been short of offers to help, they are much appreciated. Our strategy, at the moment, is to provision the shop delivery service with a small group of individuals and minimise the contact between that group and others. Each member of the group has a specific role which helps maintain social distance between the team members and avoid shared contact surfaces. Should one member of the group show symptoms of infection, it is likely all of the group would need to self-isolate. At that stage we will need a new team. So while we may not be contacting you now for help, we may need to in the future, for now we would prefer you stay safe and are therefore available when we need you.

Serving the Vulnerable

We have had some calls from those in vulnerable groups who have been unable to get deliveries from elsewhere. We are more than happy to help them out if they live within a reasonable distance. If you are aware of people in this situation, please put them in touch with the shop or get in touch on their behalf. The supermarkets are inevitably taking some time to provide on-line deliveries in a timely fashion. We can help fill the gap.

Latest Updates: Thursday March 26th

Latest updates from Hambledon Parish Council on Thursday March 26th.

  • The Village Shop home delivery service is operating well, thanks to staff and volunteers, and yesterday more than 30 orders were delivered around Hambledon. Please remember the shop is not open to customers. Please order on-line if you can. Full details can be found here: https://www.hambledonsurrey.co.uk/?p=12528
  • Waverley Borough Council’s Environmental Health team has given a full endorsement to the way the shop is operating and the measures it is taking. It has encouraged the shop to continue in this way, stressing that it wants outlets like ours to remain open for business to stop people making journeys further afield and to spread the supply and distribution chain. Please check on this website for an update on this from the shop staff this evening, giving more details.
  • We encourage you to subscribe to this website, if you have not already done so. This means you will receive an alert to let you know new information is available. To do this, simply enter your details on the “Subscribe to email news” boxes on the right hand column of the pages on this website, or in the Home menu and you will be kept right up to date in this ever-changing situation.
  • Hambledon Village Nursery School staff and trustees have been working hard behind the scenes to assess the impact of its temporary closure and to have measures in place to best support staff and parents and to safeguard its financial future.  All schools were ordered to close, other than to provide facilities for the children of key workers.  Hambledon Nursery School parents have been contacted and none have requested key worker status, so the school will not need to offer this provision and it will remain closed.

 

Hambledon Village Shop – Update Wednesday 25th March

To summarise, the current operation of the shop is as follows:

  • The shop is operating a delivery service only, customers should not visit the shop
  • The Post Office is closed until further notice

The procedure for ordering a delivery is as follows:

  • If you have access to email, you should send your order to [email protected], if you do not have email access you should call the shop on 01428 682176.
  • Orders for same day delivery should be made by mid-day. Orders received after mid-day will be fulfilled the following day.
  • Please do not place orders for delivery more than 24 hours after the time of your order. We don’t have a system in place yet to deal with this. Orders placed before mid-day will be delivered that day, orders received after mid-day will be delivered the next day.
  • Include a contact phone number and address with post code with your order.
  • An itemised receipt will be included with your delivery.
  • No payment should be made on delivery. The shop will call you for payment over the telephone using a debit/credit card. We will endeavour to make these calls for payment on the same day as the order is delivered.
  • For now, we will try to deliver newspapers to those with a pre-existing standing order with the shop. This may not remain feasible longer term.

Many thanks to those involved in the shop delivery service today. Just over 30 deliveries were completed.

Some have raised concerns about whether they should use the shop delivery service if they don’t need to, in order to ensure those who really need it are adequately served. At the moment our response is that we encourage as many people as possible to use the service. The Shop continues to be well supplied, being able to place larger orders helps the shop to meet minimum order requirements and therefore ensure those supplies continue. We will make sure that those who are most reliant on the delivery service are prioritised.

 

Latest Updates – Wednesday March 25th

Update from Hambledon Parish Council on Wednesday March 25th.

  • Once again, the focus is on the community-run village shop and post office, which is doing its best to cater for villagers in very challenging circumstances. From today, the shop will only deliver to customers who place their orders online, or by phone if they do not have an email account. No customers can visit the shop, even to place an order or to collect from outside. Orders will then by made up inside the shop and handed to volunteers to deliver to homes across the village. For more details please see https://www.hambledonsurrey.co.uk/?p=12463
  • This new measure requires some explanation. The shop relies on a small number of part-time paid staff and volunteers, some of whom have specific responsibilities as shop management committee members. Many people in Hambledon, as elsewhere, are self-isolating. This will be for a variety of reasons; age, at risk through underlying health issues and – increasingly – because they or someone they are close to has become unwell and they feel they must self-isolate. The pool of experienced people available to manage the shop is diminishing. It is true to say that as much hard work goes on behind the scenes as that that is evident to customers. This not only involves managing stock and placing orders in very difficult circumstances, but enforcing stringent hygiene procedures and keeping up to date with ever-changing Government guidelines. The shop has also enforced strict social-distancing. Last night, with more staff and volunteers deciding to isolate, the shop committee felt it had no choice but to close all services, including the post office counter, at the shop premises and move to a delivery-only service. Its commitment is to maintain supplies to villagers, but even this cannot be guaranteed as time progresses.
  • All Parish Council contacts and information relating to the current Coronavirus/COVID-19 situation, is now available on this website. Please click on the new link on the top right of the opening page entitled Coronavirus Essential Village Information.
  • One of the few joys in the current situation has been the lovely, sunny weather, which is set to last for a few more days. Many people required to stay at home are taking pleasure at being out in their gardens. Please be considerate and DO NOT light bonfires on days such as these, and wait for a dull day and a time when people will not be outside.
  • St Peter’s Church is, of course, closed but worship continues with services streamed on-line. The church has updated its page on this website, listed in the menu under “Organisations”, so please look there for more information.
  • The Merry Harriers is also closed but the village shop would like to place on record its gratitude to Jake Andreou, manager, and Nick Ash, sous chef, both relative newcomers to the village, who have been volunteering at the village shop. The pub has also given all its fresh food to the shop to ensure it does not go to waste. All this is greatly appreciated, and very much in the spirit of Hambledon. 

Hambledon Village Shop – Update Tuesday 24th March

With immediate effect the Shop will be providing a delivery service only. The Post Office will be closed until further notice.

Only staff and volunteers provisioning the delivery service should visit the shop.

Orders for delivery should be sent to [email protected], only if entirely necessary, orders can be called through on 01428 682176. Orders for same day delivery must be made by 11am. 

We have a number of orders already placed, they will be delivered, you should not try to collect.

Payments for orders will be by card transaction over the telephone after the order has been placed and delivered.

We will be delivering newspapers to those that have a pre-existing standing order with the shop.